How is my cleaning price determined?
A: Your cleaning price is based on the size of your home, the type of cleaning service selected (standard, deep, or move-in/move-out), and how frequently you schedule cleanings. Additional factors such as pet presence or special requests may also affect the final quote.
How do I cancel my recurring service?
A: You can cancel your recurring service anytime by logging into your account or contacting our customer support team. We kindly ask for at least 24 hours’ notice to avoid a cancellation fee.
How will I know when the maids are arriving?
A: You’ll receive a confirmation email and a reminder notification before your scheduled cleaning. Our team also provides real-time arrival updates, so you’re never left wondering when they’ll arrive.
What if I’m not satisfied with the service?
A: Your satisfaction is our priority. If you’re not happy with any part of the cleaning, let us know within 24 hours and we’ll gladly return to re-clean the area at no additional cost.