Privacy And Cookies Policy

This Policy provides an overview of how Web Idiom collects, processes, and protects your personal data to ensure your privacy and security.

Personal information we collect and use

When you submit your request or inquiry on the Web Idiom website, Web Idiom uses your data based on your consent.

  1. Web Idiom acts as a controller of your personal data, meaning the company determines the purposes and methods of processing your information.
  2. Web Idiom may collect personal data that you provide, for example, when you contact the company electronically or respond to an email from Web Idiom.
  3. Web Idiom may also collect your business contact details when you exchange business cards with our representatives at meetings or events, or when you register for Web Idiom-hosted activities.

When submitting a request or inquiry on the Web Idiom website, you may be asked to provide information such as your full name, email address, phone number, company name, and/or country of residence or business.

When contacting Web Idiom through live chat on our website, you may be asked for your name and email address so we can respond effectively if immediate assistance is not available. By providing your personal data in live chat, you consent to its processing by Web Idiom.

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Purposes for which Web Idiom uses your personal data

Web Idiom may use your data to communicate with you and respond to your inquiries, to negotiate, perform, or facilitate a contract with you or on your behalf, to send invitations to events we organize, to share information you may find valuable, and to inform you about our services. Web Idiom may also use your personal data to comply with applicable laws, regulations, public authority requests, or court orders.

Below are examples of purposes for which Web Idiom may use the personal data you provide:

  • To administer and manage the Web Idiom website
  • To understand how visitors use the website’s features and functions to enhance user experience
  • To identify the company, organization, institution, or agency you work for, represent, or are associated with
  • To develop and improve our business operations and services
  • To analyze usage data and performance metrics of the Web Idiom website
  • For any other purpose for which you provided information to Web Idiom

The Web Idiom website does not collect or compile personally identifiable information for sale or distribution to third parties for consumer marketing purposes.

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Cookies

Cookies are small text files that may be stored on your computer or device to allow internet access and functionality when you visit the Web Idiom website.

Web Idiom uses cookies to collect your IP address and browsing information. Our website also remembers your system preferences and settings. Cookies are placed on your device only if you consent to them, except when they are required for the technical functionality of the Web Idiom website.

To analyze how visitors interact with the Web Idiom website and improve the overall user experience, we use Google Analytics. Google Analytics places cookies that enable Web Idiom to track website traffic and understand user interactions.

Web Idiom may also use cookies to record your consents on our website (for example, your consent to the use of cookies).

We use a third-party provider, Drift, to enable and support live chat functionality. These cookies allow Web Idiom to view pages you visit, your browser type and version, operating system, IP address, and approximate location (city and state). This data helps us compile analytics and enhance the performance of our website.

Web Idiom uses cookies based on our legitimate interest in ensuring the website’s technical functionality. When cookies are used to remember your choices or for analytics, the legal basis for their use is your consent.

You can opt out of analytics cookies by disabling them in your browser settings or visiting https://tools.google.com/dlpage/gaoptout/.

For information on how to disable other types of cookies, visit https://www.allaboutcookies.org.

Please note that disabling or refusing cookies may make certain parts of the Web Idiom website inaccessible, cause improper functionality, or limit your ability to use some interactive features.

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Who may access your personal data

Web Idiom may disclose your personal data to (1) its employees who are in direct contact with you or are responsible for marketing and communications, (2) other affiliated entities of Web Idiom (some of which may be located outside your country of residence), and (3) trusted third-party service providers.

Statistical data about visitors to the Web Idiom website may be accessed by (1) Web Idiom employees within marketing and/or IT departments responsible for analyzing data and improving website performance, and (2) third-party service providers assisting in analytics, hosting, or maintenance.

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Transfers to third countries

Web Idiom operates globally. Therefore, your personal data may be transferred to and stored outside the country where you reside. This may include countries outside the European Economic Area (EEA) that do not provide the same level of data protection as your home country.

Some of the countries where Web Idiom or its affiliates operate may not yet be recognized by the European Commission as having adequate levels of data protection. In such cases, Web Idiom ensures that these data transfers comply with applicable data protection laws through legally approved instruments, such as the Standard Contractual Clauses adopted by the European Commission. You may request to review copies of these clauses by contacting Web Idiom’s Data Protection Officer.

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Third-party providers

When Web Idiom transfers personal data, it does so strictly for the purposes for which the information was collected or submitted, as outlined in this policy. These purposes include managing and maintaining our website and related systems, as well as fulfilling internal or administrative operations. Web Idiom may also share personal data with trusted third parties that provide services such as identity management, website hosting and maintenance, data analysis, data backup, cybersecurity, and data storage.

Web Idiom collaborates only with third-party providers that adhere to strict standards of security and confidentiality. These providers are required to process personal data solely under Web Idiom’s instructions and ensure that equivalent data protection obligations are extended to their sub-processors.

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Retention of your personal data

Web Idiom will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. Once the data is no longer needed, Web Idiom will securely delete or anonymize it to ensure your information remains protected.

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Rights in relation to your personal data

Under applicable local laws and the European Union’s data protection regulations, you may exercise the following rights by submitting a request or inquiry through the Web Idiom website:

  • The right to request access to your personal data
  • The right to request correction or rectification of your personal data
  • The right to request deletion or erasure of your personal data
  • The right to withdraw your consent to the processing of your personal data

In certain circumstances, you may also have the right to (1) request restrictions on the processing of your personal data or (2) object to the processing of your personal data.

In some situations, Web Idiom may retain copies of the personal data you requested to be deleted. This may occur when it is necessary to protect Web Idiom’s or third parties’ legitimate interests, comply with legal obligations, resolve disputes, address technical issues, or enforce existing agreements you have with Web Idiom.

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Right to lodge a complaint with a supervisory authority

If you believe that your privacy rights have been violated or that your personal data has been processed unlawfully, you have the right to file a complaint with your local data protection authority. Web Idiom encourages you to contact us first so we can address your concerns promptly and resolve the issue before escalation to a regulatory body.

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Contact Web Idiom

If you have any questions, concerns, or feedback regarding this Privacy and Cookies Policy, please contact Web Idiom’s Data Protection Officer at contact@web-idiom.com. We are committed to addressing your inquiries and ensuring the protection of your personal data.